United says it won't let personal AI assistants book tickets on the airline, citing both privacy and regulatory concerns. The company says it hasn't yet seen many people try to use AI agents to book their flights, The Wall Street Journal reports, in line with observations from other businesses like Doordash. But United is concerned […]
Read the original at The Verge AI: United won’t let your AI agent book your flight
How OpenSmartRoute helps
Stories like this are why the router checks a request before it leaves. The input guard spots prompt injection and personal data. A hard rule can keep that text on an on-premises model, inside a region or under a cost cap, whatever the prompt asks for.
For a team that routes through the router, a release like this is one catalogue entry. The new model competes on the next request against what the team already runs, on quality, cost and speed. If it answers well it earns more traffic; if it fails it gets less, with no code change in the app.
Source: https://www.theverge.com/ai-artificial-intelligence/1031623/united-unauthorized-ai-agents